Kilbrack House

They refused to honor my reservation. I had paid a portion of the cost when I made the reservation but they still refused to honor the reservation. They claimed they had sent me an email, no email was received. They claimed it was due to illness, but they were receiving other guests that night. This occurred on the Saturday night during the Galway Races, we had to do an urgent search to find lodging.

We had one night at the beginning of our stay in Galway and another night at the end. Caroline was very welcoming and lend us her converter for our tour as we forgot ours at another place. We were fully satisfied with the room and the breakfast and we appreciated the possibility to stay twice only for one night!

The room here was lovely and close to the Latin Quarter. Did not have much interaction with the hosts. The breakfast was ok, but they didn't offer the full Irish breakfast which I had become accustomed to.

My reservation was canceled on the day I was due to stay at this B&B. I was told there was an emergency and they had to cancel. No offer to help me when I asked. This was my first night in a B&B. Took me 3 hours to find another available B&B which was all the way down in Wellingtonbridge, Wexford. This ruined our plans to get to Galway where I had relatives. We had to backtrack our entire week due to this cancellation. Appears this B&B has canceled on others before so beware.

I never actually stayed at Kilbrack House because they cancelled my reservation 3 days before we were supposed to arrive. They gave no suggestions or help for alternative accommodations. Imagine how stressful it was to be in country with no place to stay, in the summer, for part of your trip. Just terrible.