28 Jun 2022
Review Score: 7/10
I love Killarney and the location was a nice walk into the city. Our room had a lovely view of the river. The morning sunrise was very pretty. Breakfast was very good. I had pancakes and they were amazing! The staff was very friendly and did an excellent job. The hostess was wonderfully sweet. She taught us about Bloom’s Day, which happened to be on my husband’s birthday. It was fun talking with her. She introduced us to a regular guest also from the states. It was fun to make connections with other guests. The building feels like a hotel rather than the typical B&B home setting. This didn’t matter to us, we prefer the location and the people. The room was simple, and the beds and furnishings were clean and we slept like babies!
09 Jun 2022
Review Score: 1/10
Unfortunately, this was the worst B & B we’ve stayed in from our recent holiday. First, this is more like a motel and not your typical B & B. Neda was very nice but that would not make me recommend this place to anyone. Rooms were outdated, bed was uncomfortable and there were no amenities- just two towels. No WiFi connection until your in the dinning room are and it was slow at best. The other thing that did not sit well with me was that they forgot to ask for my CIE voucher(I forget too) and we left in the morning, we received a call from them stating they need my voucher after we were about 30 minutes away. The lady told me it was my fault and that I should’ve given them the voucher. I told her when we checked in, they should have asked for it just like when you check into any other place you stay, they want your payment information upon arrival. Needless to say I would never stay there again or recommend it.
I recall these guests, who stayed , in rooms 4 and 9
Re Broadband -it seems to be satisfactory, for our guests, and for ourselves, who work in the same space
Re Vouchers, I recall a different conversation
When we discovered, that we did not have their vouchers, I called them, and asked them, if they were still in the area
The responsibility was a shared one , and I certainly did not , and would not , blame them
A short time later, they dropped the vouchers in the letterbox
To me, it was a non issue on the day, and I am sorry, that they were upset, and were not happy , with our facilities
08 Jun 2022
Review Score: 1/10
A fuir .... et bequcoup trop cher 🥴😠. Ns avons eu une chambre au rdc, très vieux mobilier, lit inconfortable, pièce humide, pas de service thé, café, WiFi médiocre. Le sèche-cheveux datait des années 50.
Déjeuner : jus d'orange pas excellent, le porridge bcp trop sec, pas de yaourt.
I met these guests myself and we talked about Brussels and Belgium where I worked for many years
Most of our guests stay for 4/5 nights and whatever room the guests were given was what was available on the day
I say this as they stated that they were on the ground floor
I do not recall them saying they required an upper floor
Our chef comes from the 5 Star Brehon hotel next door to do cook to order fresh breakfast for each guest
Richard who works for me from 8-9 pm until 11 pm at front desk looking after guests needs, made tea /biscuits for these guests on the 2 nights they were with us
I was also there on the second night, when he made tea for them
Joelle and partner were most pleasant guests and we are sorry that they have had it seems some disappointments re their stay with us
17 May 2022
Review Score: 6/10
Staff were wonderful and helpful, especially Neda.
The breakfast was fantastic; delicious food in a great room lined with windows overlooking the river.
However, though our room was functional, it was quite dilapidated and the WIFI only worked in the lounge room down the long hallway. It felt like a cheap hotel with warm, professional staff and a great chef. We will definitely return to Killarney but will stay elsewhere.
Betty Marie Daniel-Lanie
05 May 2022
Review Score: 9/10
Location was really nice. Breakfast was very good. Staff was
very friendly and did an excellent job. No tv's in rooms. Older
beds and furnishings, but very clean. Host and staff nice folks.