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Delphine
11 Jun 2023
Review Score: 5/10
Mauvaise organisation pour les pe***** déjeuners qui ne pouvaient être servi qu'à partir de 9h30... Compte tenu de la route que nous avions à effectuer nous ne les avons donc pas eu. Dommage car ils étaient inclus ds le tarif qui lui n'a pas été modifié...
Grosse confusion au départ qui a dû nous faire revenir sur place après 20 minutes de voiture.
Host's Reply: Delphine
Breakfast is NOT badly organised, it is the exact same as any other place, first come first booked in , you didn't arrive until 10pm but expected breakfast at 8 o clock, it does not work like that nor does it work like that in any other bnb house/ hotel/ restaurant either
It is not up to me to give you discounts that;s up to bnb Ireland
The confusion on departure was because you took another customer belongings
Your review is totally unjustified as far as I would be concerned
all the best
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Mélanie
16 Apr 2023
Review Score: 5/10
Chambre et salle de bain froides, petit déjeuner irlandais à prévoir en supplément aussi non continental, ce qui est dommage pour un B&B irlandais.
La mère de notre hôte nous a bien accueillie.
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Glenn Lowe
11 Oct 2022
Review Score: 10/10
Our stay with Caroline was just delightful. Such a charming property! the hospitality and especially the wonderful breakfast were exceptional. Thank you.
Host's Reply: many thanks for your business and I am glad your stay was everything you wish for
all the best and hope to see you again at the thatched cottage bnb
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Guylaine & Mario
27 May 2022
Review Score: 10/10
Can you say WOW....Location was amazing, our host Caroline greeted us like family, the room was outstanding, and mom made us the best breakfast. I would highly recommend The Thatched Cottage.
Host's Reply: Thank you so much for your very kind words , it was my pleasure to host you
All the best
caroline
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Mike and Sue Donoho
02 Nov 2019
Review Score: 1/10
This place had no rating by B&B Ireland and there is a reason for this. Very unprofessionally run. Previous review commented about host arguing and we were met with this on check in (wife hollering at husband to close doors and him hollering back). The day before we checked in we received an email saying she couldn't take any guests until 7:30 pm even though stated check in starts at 3:30 pm. Rooms have no locks on the doors. On a positive note bed was very comfortable. The cooking and cleanliness of kitchen could use some improvement. I had am omelet on our first morning and there was lots of liquid in my plate. Definitely would not stay there again. We stayed at four B&B's while in Ireland and this one was far below the level of the others.
Host's Reply: Thank you for your review Mike and Sue.
I was surprised to read your review regarding your stay with us. I apologise for the late check in which was due to a family commitment, but I am glad you enjoyed the dinner recommendation which we gave you.
I am happy you found the beds very comfortable, and if you had mentioned your dissatisfaction with the breakfast you received, I could certainly have provided you with an alternative. As you will see from our reviews from previous guests we are often complimented for our delicious breakfasts with guests rating them as a good as 5 star hotel .
I hope you enjoyed the rest of your holiday in Ireland.
Caroline.
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