Pages > FAQs
Frequently Asked Questions
- Q1. Can you give directions to the B&B?
Yes, using our "Google Maps" search facility indicates your starting point and arrival destination and google maps will generate directions for you.
- Q2. What are the check in times?
Check in times are normally between 3pm – 6pm, unless otherwise agreed with your host/hostess.
- Q3. Are the homes checked by B&B Ireland?
When you choose to book a bed and breakfast property with B&B Ireland you are choosing homes that have been approved by the Irish Tourism Standards Board and B&B Ireland's Quality Framework. This is an assurance of quality and service.
Premises suitable for disabled persons have been graded by Comhairle or in the past by the National Rehabilitation Board. Please refer to facilities options.
With the exception of Guide Dogs, in the interest of hygiene pets are not allowed inside the premises. Some homes cater for pets outside the premises. Look for details under Facilities for each house and check when booking.
- Q6. What credit cards are accepted?
Visa, MasterCard and Eurocard are accepted practically everywhere in service and retail outlets. Diners Club and American Express cards are also accepted by many outlets. Maestro and EDC (European Debit Card) are accepted in most places which accept Visa and MasterCard. Most credit cards can be used in ATMs, especially the Bank of Ireland and Allied Irish Bank ATMs, except for American Express.
The majority of our homes accept credit cards (see facilities in "Search for Accommodation"). Most of these homes accept Visa, MasterCard and some accept American Express. However some homes do not accept credit cards. Please check with the individual property by phone or email in advance to make sure that credit cards are accepted as a payment method on arrival/departure.
- Q7. What are the restrictions on smoking?
There is a smoking ban in place in all areas of work i.e. pubs, clubs, restaurants, etc.
- Q8. What is the weather generally like?
The climate in Ireland is mild and temperate. The average temperatures range from about 4°C in the winter and 16°C - 20°C in summer. We recommend you visit the http://www.met.ie website to get an idea of what the weather is like in the country.
- Q9. What are the currencies in Ireland?
There are two currencies: the Euro in the Republic of Ireland and Sterling in Northern Ireland. Some areas near the border accept both currencies.
- Q10. Are passports and visas required?
You need a valid passport to enter any European country. Visas are not required for everyone depending on the length and purpose of your visit. More visa information is available from the Irish Dept of Foreign Affairs at www.dfa.ie
- Q11. Complaints and other Comments
To maintain the high standards for which B&B Ireland is renowned, all comments on your level of satisfaction are welcome. All constructive criticisms will be taken seriously to ensure continued improvement of service. Complaints should first be brought to the attention of the proprietor before departure. Failing satisfaction please write to : Customer Care B&B Ireland Belleek Rd Ballyshannon Co. Donegal Or please email us at email@example.com
- Q1. Looking to make a reservation
First, run a search for accommodation on our homepage. Type the location you wish to stay in the search box and enter in the date and number of people in the party, then click Search.
From the resulting list of B&Bs you can choose the B&B you wish to stay in and add it to your cart. Repeat this for as many B&Bs as you need for your holiday. When you have all your B&Bs selected, click My Cart and proceed through the checkout process. You will pay a small deposit/commission now to secure the rooms and the balance to each B&B when you stay there.
- Q2. Is it advisable to pre-book our holiday?
It is advisable to pre-book first and last night's accommodation in advance at all times. Rooms in Dublin City and County can be difficult to find unless accommodation is pre-booked. If visiting the capital city, we strongly advise pre-booking all accommodation well in advance. Never count on finding rooms at short notice in Dublin, always reserve in advance.
- Q3. What is meant by Ensuite and Standard Rooms?
An Ensuite room is a room with its own private facilities such as shower/bath, toilet and hand basin. A Standard room does not have these private facilities. The bathroom resides outside the room and is shared with other guests in the B&B home.
- Q4. I added rooms to my cart and came back a few hours later and they were gone. What happened?
Each time you add a room to your cart, it actually removes the availability for that room from the B&B to prevent double-booking. There is a timeout on the cart of 1 hour for each room to prevent that room being permanently locked by being placed in a cart.
- Q1. What are the different Room Types?
There are six main room types:
Single - A room with a Single bed suitable for one occupant.
Twin - A room with two seperate beds suitable for two occupants.
Double - A room with one Double bed suitable for two occupants.
Double/Single - A room with one Double bed and one Single bed. Suitable for three occupants.
Triple - A room with three seperate beds OR a Double and a Single bed. Suitable for three occupants.
Family Room - A room with one Double bed and two Single beds OR Two Double Beds. Suitable for a family of four. You can get more information on a room by hovering over the bed icon on the Availability page of a B&B.
- Q1. I am using Travel Agent vouchers, where can I make my booking?
We are featured with all major Tour Operators/Travel Agents programmes around the world. To book with vouchers, please use www.reserveabandb.com
- Q2. Gift Vouchers - Where and how can I get them? How do these work?
Gift Vouchers for Bed & Breakfast are available at a nightly rate of EUR 80 in a double/twin room. The Gift Voucher can be used in any home featured on our website. www.bandbireland.com/tradeclient. If you would like to buy a Gift Voucher click here. Payment can be made by credit card. Gift Vouchers are used in exchange for accommodation.
Our website is secure. The booking engine is protected by a 128bit Thawte SSL encryption certificate that ensures your credit card details remain secure and confidential.
- Q1. What do I do if I forgot my password?
If you forget your password, there is a link on the login page or the top menu of the site to reset it. Clicking this displays a box to enter the email address associated with your account. Enter the email and you will receive an email with a link to reset your password.
Note: the email you enter for reset must match the email you originally set the account up with.
- Q2. How do I change my password?
To change your password, go to your profile and click the link at the bottom of the page. You can also click this link whilst logged in to go to the Change Password page.