Hazelbrook

Cannot not be recommended at all! Probably overbooked??? Excused by a COVID case. First night after a 20 hours journey to Ireland with a very bad First impression. Not an ideal host for the usual irish culture of welcome!

I came with my grand daughter so I had specified by mail I needed a family room or at least a twin ensuite. But Graeme who was waiting us (not the name of the invisible owner O'Connor) twisted us in an other ugly house (not Hazelbrook on the website), in a very little room with one bed for two, a very very sad and little shower-room, a window showing the main road without outside shutters, and no breakfast... He said we had no choice, as all rooms was booked in Waterford... But as I was very angry and decided to leave as quick as possible, Graeme offered the night for free in that bad conditions.

We went from:i don’t have a booking for you to, you cancelled your booking, to I only have you for 1 night, to we will relocate you to finally getting what we had booked 2 nights. Chaos, wish Graham new what he was doing!

The home was lovely and the location was perfect. Easy walking distance to downtown tourist spots and a great enetertainment district where we enjoyed dinner at Geoff’s at our hosts suggestion. The dining room was charming. We enjoyed our stay.